Does your existing pond, disappearing waterfalls, koi pond or water feature need a repair? We handle just about every repair necessary. We are very timely and professional with all of our pond repairs. Repairs would include replacing a water garden pump, finding a waterfall leak, replacing underwater pond lighting systems etc. Please complete the form below to request a repair. All requests are handled on a first come first serve basis. One of our pond technicians will contact you the day before our arrival. Please note that we do try to prioritize customers whose pond pumps are malfunctioning so that we can help minimize and koi fish losses. Be sure to let us know if you need us to bring you any pond supplies while we are there.


POND / PONDLESS REPAIR FORM (pdf)

Please complete the form below, all fields are required.

First Name:*
Last Name:*
Address:*
Email *
Phone:*
Alternate Ph:

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I am a:*
How did you hear about us?*
Are you the property owner?*
Who was your pond built by?*
Date of last clean out/service*
I have a:*
If Other:
I need a:*
Describe:
Pond Size - Length/Width/Depth*
Desired Timeframe*
Have you visited our retail store?
Do you buy your products from our store or our website?
If no, where do you buy from?
Would you like us to bring you any products from our store?*
If yes, please list the products you need:
What else would you like an estimate for? (Filters, Underwater Lights etc)
I would like replacements for:

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SERVICE REQUESTED

Would you like info/price for Maintenance Packages?
I request an additional service technician for $40 more per hour.
A pond clean out, service or repair in the OKC Metro is $150 plus materials for the first hour (one hour minimum). All hours after that will be billed at $95 per hour. This rate is for one service technician only. For large or more complex work that requires more than one person (i.e., moving large rocks) GPU will bill an extra $40 per hour per additional technician. Only one service technician will be sent unless customer requests more than one tech. Ponds outside of the OKC metro will be charged extra for drive time to and from our store. I release Garden Ponds Unlimited from all obligations created by or arising out of this clean out, service or repair whether known or unknown. GPU is not responsible for loss of life to any fish or leaks in ponds or water features. GPU will not haul away any pond debris. If needed, GPU can haul away for an additional hauling fee. All services and products must be paid for at time of service. If paying by credit card, a 2.5% convenience fee will be charged. All sales are deemed to have taken place at 310 SW 1st ST in Moore, OK. I agree to pay Garden Ponds Unlimited according to the terms stated herein. *
Digital Signature (REQUIRED)*
Today's Date:*